Shipping policy

At AutoZoom, we are committed to ensuring a smooth, reliable, and transparent shipping experience for all our customers. Once an order is placed on our website, it enters a processing period of approximately 1 to 3 business days, during which our team carefully verifies the order details, prepares the products, and ensures that each item meets our quality standards before dispatch. After processing, all orders are shipped through our trusted delivery partners, with an estimated delivery timeframe of 7 to 14 days, depending on the customer’s location and external factors such as courier delays, customs inspections, holidays, or unforeseen circumstances beyond our control.

 While we consistently work to maintain timely delivery, these factors may occasionally lead to slight variations in arrival dates. Once your order has been shipped, you will receive a confirmation email containing your tracking number, allowing you to monitor your shipment’s journey; please note that tracking updates may take up to 48 hours to reflect, especially during high-volume periods. Shipping fees, if applicable, will be calculated at checkout based on your destination and package weight.

It is essential that customers provide accurate and complete shipping information at the time of purchase, as AutoZoom cannot be held responsible for delays, non-delivery, or lost packages resulting from incorrect addresses. For international orders, customs duties, import taxes, or additional fees may be imposed by the destination country, and these charges are the sole responsibility of the customer.

If your order does not arrive within the expected 7–14 day timeframe, or if you experience any delivery issues, we encourage you to contact our support team at admin@autozoom.in and we will promptly investigate and assist in resolving the matter. At AutoZoom, customer satisfaction is our top priority, and we strive to ensure that every product reaches you safely, efficiently, and with the highest level of care.